Frequently Asked Questions
Everything you need to know about shopping with HerPlus.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, jewelry and intimates are final sale.
How do I find my perfect fit?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing can vary between specific collections.
Do you ship internationally?
Yes, HerPlus ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Can I track my package?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.